Privacy Policy
Last Updated: 05/10/25
Dubai Holiday Tours (“we,” “us,” or “our”) values the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at dubaiholidaystours.com and related services.
1. Information We Collect
We may collect the following types of information:
-
Contact Information: Name, email address, phone number, address — when you fill booking forms or contact us via WhatsApp.
-
Payment Information: If applicable, payment card or bank info when you make bookings (through third-party payment processors).
-
Booking Details: Which tour/package you selected, dates, number of people, special requirements.
-
Usage Information: IP address, browser type, page views, referring/exit pages, date/time stamps — through site analytics.
-
Device & Log Information: Device type, operating system, and other technical/log information for website performance and security.
2. How We Use Your Information
We use your data to:
-
Process and confirm your bookings (e.g. desert safari, buggy, quad bike, etc.).
-
Communicate with you about your booking, including follow-up details, changes, or cancellations.
-
Provide customer support.
-
Improve and personalize your experience on our website.
-
Send marketing communications (if you opt-in) such as special offers, new packages, and updates.
-
Monitor usage and improve website functionality and security.
3. Sharing and Disclosure
We do not sell your personal information. We may share your information with:
-
Service Providers / Partners: Such as payment processors, transportation partners, booking platforms, and vendors needed to deliver the tours.
-
Legal Requirements: If required by law, court order, or for investigations (e.g. safety, fraud).
-
Business Transfers: In case of merger, acquisition or other business transfer, user data may be among assets transferred.
4. Cookies & Tracking Technologies
We and third parties may use cookies, web beacons, analytics tools, and similar technologies to collect usage and performance info. Cookies help us:
-
Understand how visitors use our site (which pages are visited etc.).
-
Remember your preferences.
-
Monitor site metrics and performance.
-
Improve security.
You may manage or block cookies via your browser settings. Note that disabling cookies could limit access to some features of the site.
5. Your Rights
Depending on applicable law, you may have rights including:
-
Accessing your personal data we hold.
-
Requesting corrections or updates if it’s inaccurate.
-
Requesting deletion or suppression of your data.
-
Opting out of marketing communications.
-
Data portability where applicable.
To exercise any rights, please contact us at the contact details below.
6. Data Security
We take reasonable technical and organizational steps to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is 100% secure — so while we aim to safeguard your data, absolute security cannot be guaranteed.
7. Children’s Privacy
Our services are not intended for children under a specified age without parental consent. We do not knowingly collect personal information from children under [age as per local regulation]. If such data is collected inadvertently, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we’ll post the revised policy on this page with the date of update. Your continued use of our website after changes means you accept the revised policy.
9. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, or about how we handle your personal data, please contact us:
Dubai Holiday Tours
Phone / WhatsApp: +971 50 686 8787